Get started with the waiter app
Use the waiter app supplied for your venue on its approved device. Each staff member should use their own account and assigned permissions.
1. Check the staff account
Section titled “1. Check the staff account”An authorised owner sets up the staff member under Staff in the dashboard. Confirm their phone, role, outlet, assigned tables and waiter-app permissions before signing in.
2. Sign in
Section titled “2. Sign in”Open the waiter app and enter the staff Phone Number with its country code and Password. Use the supplied venue app rather than installing an unrelated app with a similar name.
3. Check the section and tables
Section titled “3. Check the section and tables”Confirm that the expected section and tables appear. Use the table views for the venue you are working in; do not create a different account to work around an assignment problem.
4. Review the available actions
Section titled “4. Review the available actions”Your permissions determine whether you can take orders, print bills, settle payments or handle cover charges. Ask an authorised manager to correct access when a required action is missing.