Logging in, staff and permissions
Sign in at the Muncho dashboard. Use your own login; staff access and the outlets they can work in are controlled separately.
1. Sign in or reset your login
Section titled “1. Sign in or reset your login”Choose the email or phone sign-in option and use the details for your account. If you cannot sign in, use the reset option on the sign-in screen rather than sharing your password in WhatsApp.
2. Open Staff
Section titled “2. Open Staff”From an owner or authorised manager login, open Staff and choose to add a staff member. Enter their name, phone number, role and the other required fields. For a POS venue, select the appropriate steward code when the form asks for it.
3. Choose the minimum access they need
Section titled “3. Choose the minimum access they need”Review the waiter-app permissions, dashboard tickboxes and notification permissions separately. Assign the relevant section and tables where needed. A phone-calls login does not automatically need number purchase, billing or API-key management access.
4. Save and check their login
Section titled “4. Save and check their login”Save the staff member, then have them sign in with their own details. Check that they can open the screens they need and cannot open unrelated sections. Update their existing staff record when their responsibilities change.
If a section is missing
Section titled “If a section is missing”Check the person’s dashboard tickboxes and outlet assignment from an authorised login. A hidden or locked section can be an access or setup requirement, not a missing subscription feature.