Bills and settling a table
A bill, a payment and a settled table are related records, not the same action. Your POS connection and staff permissions determine which actions are available.
1. Open the right table
Section titled “1. Open the right table”Use the waiter app to select the section and table, then review its orders and bill. Check the items, any existing payments and the total before acting.
2. Request or print the bill
Section titled “2. Request or print the bill”Use the bill or print action offered for this table. For a connected POS, follow its bill-generation process. Printing a bill does not take payment or settle it.
3. Confirm payment
Section titled “3. Confirm payment”Check the actual payment state. For an online payment, use its confirmed record. For cash or another externally received payment, follow the venue’s authorised POS and settlement procedure.
4. Settle only when verified
Section titled “4. Settle only when verified”Where your login has a Settle action, review the confirmation before marking the payment settled. Do not settle an unpaid bill or a different table simply to remove it from the open list.
If the totals differ
Section titled “If the totals differ”Check the same bill and table in the POS and Muncho. Share the bill reference and discrepancy with support before collecting another payment.