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Connect Razorpay

Guests pay you through Razorpay, and the money goes straight to your bank account. You connect it once, and Dine in, Delivery and Pickup open as soon as it is approved.

You will need: your business details and your bank account, for Razorpay’s form.

1. Start from Dine in

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Open Dine in (or Delivery or Pickup) in the sidebar. Until Razorpay is connected, the page says Connect Razorpay to open Dine in, Delivery and Pickup and shows two choices:

  • New to Razorpay: press Create Razorpay account.
  • Already use Razorpay: press Connect Razorpay account.

Both take you to Razorpay, which asks for your email or phone and signs you up or in from there.

2. Fill in Razorpay’s form

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On Razorpay, fill in your business and bank details. If it asks for your website, enter muncho.in.

3. Wait for the review

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Back in Muncho, the page says Our payment processor is reviewing your account. Nothing more is needed from you. This usually takes a few hours. When it is done, the page says You are ready to take payments, and Dine in, Delivery and Pickup open on their own.

4. Check it is active

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Go to Integrations > Payments. This page shows How your restaurant gets paid:

  • The card reads Your Razorpay account for an account you connected, or Managed by Muncho for an account Muncho set up for you.
  • Active means money from orders reaches you directly.
  • Your bank account shows as Account ending and the last four digits. While the account is not live yet, you can press Change to fix the bank details.

Common failures

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It says "Your Razorpay account needs finishing"

Razorpay still needs a few details from you. Press Finish in payment settings and complete the form.

It says "We still need your payout bank account"

The bank details could not be used. Press Add bank account and enter them again so your account can go live.

The status is "Not approved" or "Paused"

Razorpay did not approve the account, or has paused it. Contact Muncho support and we sort it out with you.

I want to change the bank account on a live account

Once the account is active, the Change button is gone and the page says “To change this account, contact Muncho support.” Message your Muncho account manager.

Next steps

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